URMC / Employee Assistance Program / News & Events / UR Medicine EAP Blog Soft Skills to Know: Accepting Feedback Ouch—constructive feedback! The “Two-Minute” Rule David Allen wrote the bestselling book “Getting Things Done,” and offered a productivity tool called the two-minute rule. How to Build Your Talents Outstanding employees (star performers) exhibit certain traits. Soft Skills to Know: Be “Healthy Competitive” Healthy competitiveness is a learned skill and an energetic approach to work that shows you are proactive, focused, and positive. Increasing Your Intrinsic Motivation Intrinsic motivation is inner drive. 12345678910