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Committed To Our Community

and To All Who Entrust Us With Their Care

About Highland Hospital

Founded in 1889, Highland Hospital has a history of innovative and personalized care. The hospital is a regional leader in specialties such as bariatric surgery, total joint replacement, geriatric care, gynecologic oncology, prostate cancer treatment, women's health services, and maternity.

At Highland we are committed to providing exemplary patient· and family-centered care. As a community hospital we have the advantage of providing excellence in health care while ensuring that our patients and their families are included in all decision making.

Our affiliation with the University of Rochester Medical Center gives us access to leading edge technology, research, and resources, enhancing our ability to provide excellence in patient care. Together we confront the challenges of a changing health care environment and utilize each other's strengths to provide remarkable care for our community.

Leadership

Kathleen Parrinello, President and Chief Executive Officer

Maura Snyder, Chief Operating Officer

Michael Apostolakos, M.D., Chief Medical Officer

Bilal Ahmed, M.D., Associate Medical Director

Melissa Derleth, MS, RN, NE-BC, Chief Nursing Officer

 

Our Leaders  >

Mission

Our commitment to excellence in healthcare, with patients and their families at the heart of all we do.

Vision

To achieve the highest standard of clinical quality excellence and safety in a trusting, compassionate, and inspirational environment.

Values

The Highland Promise is our personal commitment to live the ICARE Values. Every day.

We promise our patients, co-workers, and community to always act with Integrity, Compassion, Accountability, Respect, and Excellence.

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Quality Recognition

Highland is proud of the nationally recognized awards that have been bestowed on us.

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Advanced Perinatal Certification

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Breast Imaging

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Clinical And Pathology Laboratory

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Comprehensive Bariatric Center

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Evarts Joint Center

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Endoscopy Center
Quality Recognition

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Exemplar Level

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Geriatric Fracture Care Program
Core Certification

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Geriatrics Fracture Center

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Gynecological Oncology

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Heart/Stroke Failure
Get With The Guidelines
Gold Plus

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Intensive Care Unit

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Level 2 Geriatric Emergency Department

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Neurology
Designated Stroke Center

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Nursing
Magnet Designated Hospital

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Primary Care Medical Home
Highland Family Medicine
Highland Hospital Primary Care

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Radiation Oncology

Facts and Stats

  • First hospital in Rochester to establish a health information center exclusively for women.

  • First hospital in Rochester to launch the Hospital Elder Life Program (HELP) for seniors at risk of delirium and other cognitive or physical difficulties.

  • First hospital in the region to offer the SpaceOar to prostate cancer patients, helping to reduce the side effects from radiation.

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261
Licensed Beds

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16
Operating Rooms

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2900
Employees

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1150+
Medical Staff

Make a Difference in Your Life and in the Lives of Others.

Our History

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Between 1889 and today, a team of medical practitioners, dedicated personnel, and generous friends have brought us to our high standard of care.

 

Learn More >

Volunteering

Volunteers

Our volunteers are vital members of our team, and help us create a hospital that is known for excellent customer service and a hospital where caring comes first.

 

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Community Engagement

Highland has a long history in the community, dating back to 1889. Throughout the years we have maintained strong ties to our neighborhood and are proud for being recognized as the leading community hospital, recognized for the best outcomes in clinical quality and patient safety.

Highland Hospital FY2019 Annual Report

 

Monroe County Community Health Improvement Plan

This unique effort, done in collaboration with the Monroe County Department of Public Health, has allowed the hospitals in Monroe County to go well beyond the basic requirements of submitting individual community health improvement plans.

Monroe County Joint Community Service Plan 2016 Progress Report

2016 Monroe County Community Health Needs Assessment

2016-2018 Monroe County Community Health Improvement Plan

2016-2018 Monroe County Community Health Improvement Plan - Executive Summary