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UR Medicine / Employee Assistance Program / News & Events / UR Medicine EAP Blog / May 2025 / Building Resilience: Mastering Composure Under Fire

Building Resilience: Mastering Composure Under Fire

Negative interactions at work are bound to happen, but why let them throw you off your game? Instead, master the skill of “staying composed under fire” or “workplace emotional resilience.” It takes practice, but you’ll keep your productivity and well-being intact by understanding these four principles:
1) Choose your reaction: The key to staying in control is realizing that your reaction is a choice. It may feel like pure reflex, but with practice, it can become intuitive.
 2) Identify emotions: Be aware by identifying emotions like frustration, anger, or stress that appear in response to everyday interactions.
3) Pause Before Reacting: Practice pausing before reacting. This gives you a mini-time gap to respond more thoughtfully rather than impulsively.
4) Reframe from negativity: When you witness negativity on the job, see it as a reflection of the other person’s stress or struggles and focus on solutions, not drama

5/8/2025

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