Awards & Recognition

2024 Showcase and Performance Excellence Awards

Greater Rochester Quality Council (GRQC)

Performance Excellence Awards | GRQC
This award program seeks to discover, recognize and learn from high performing organizations in the Greater Rochester area. Awards are presented in three categories: Team Excellence, Organizational Excellence and Customer Experience.

• UR Medicine Golisano Children's Hospital, Family Connections: "Buddy Program" – Silver Customer Experience Award
• UR Medicine Golisano Children's Hospital, More than Hair: Improving Healthcare Equity Through Haircare – Silver Customer Experience Award
• UR Medicine Golisano Children's Hospital, Cardiac Arrest Prevention - Reducing Cardiac Arrest Associated Mortality – Silver Team Excellence Award

2023 Performance Excellence Award Showcase

Greater Rochester Quality Council (GRQC)

Performance Excellence Awards | GRQC
This award program seeks to discover, recognize and learn from high performing organizations in the Greater Rochester area. Awards are presented in three categories: Team Excellence, Organizational Excellence and Customer Experience.

• UR Medicine Golisano Children’s Hospital and Daystar Kids – Gold Award, Customer Experience with Feeding Tube Care and Dislodgement Prevention
• UR Medicine: Golisano Children’s Hospital, Pediatric Tracheostomy Action Plan – Silver Team Excellence Award

2022 Performance Excellence

Greater Rochester Quality Council (GRQC)

Performance Excellence Awards | GRQC
This award program seeks to discover, recognize and learn from high performing organizations in the Greater Rochester area. Awards are presented in three categories: Team Excellence, Organizational Excellence and Customer Experience.

• UR Medicine Golisano Children’s Hospital: COVID-19 Vaccinations for Pediatric Inpatients Steering Team, – Gold Award, Team Excellence
• UR Medicine: GJ Express: Cross Departmental Collaborations to Achieve Excellence in Patient Centered Care, – Silver Award, Customer Experience

Rochester Academic of Medicine Diversity, Equity and Inclusion Distinguished Service Award

Dr. Jan Schriefer the 2022 winner of the Rochester Academy of Medicine Diversity, Equity and Inclusion Distinguished Service Award. The award is given to an individual or team in recognition of the development, implementation and/or evaluation of a program or programs that improve diversity, equity and inclusion to positively impact the health within our community.

As a goal leader for the Culture and Opportunity Pillar of the University of Rochester- Golisano Children’s Hospital Strategic Plan Work Group, Dr. Schriefer exemplifies the values recognized by the academy’s award in her innovative development and evaluation of a comprehensive DEI program for the Children’s Hospital.
Quote from a nominee, “She is an outstanding leader and creative thinker who has made vital connections between quality metrics, program implementation, and collaborative team-building that have ensured the success of the DEI program at the Golisano Children’s Hospital.”

Dr. Schriefer has stressed the use of the ACE-15 Collaboration survey and focused on the Respect for Diversity question in particular to drive Quality Improvement efforts around that metric. Dr. Schriefer leads a grant funded Vermont Oxford Network Health Equity QI project for Patients with G-tubes. She is a member of the Solutions for Patient Safety (SPS) leadership team working to reduce safety disparities related to race and ethnicity and presented DEI work at the Drexel School of Medicine Conference and RIT Global Health Conferences in 2021.

2021-22 Recognition

Golisano Children's Hospital Earns Recognition

U.S. News & World Report, 2021-2022, ranked UR Medicine’s Golisano Children’s Hospital as one of the nation’s best children’s hospitals in Neonatology.

2020-21 Recognition

2019 Lean Grand Rounds and Excellence Awards

Gold

Pediatric ED UPP Team

Reduced Length of Stay for Low Acuity Pediatric Patients

This Unit-based Performance Program team of Pediatric Emergency Medicine nurses, advanced practice providers and physicians collaborated with the adult ED to reduce length of stay (LOS) for low acuity patients in the Pediatric ED. Through small tests of change (gradual, small improvements) and trying out new approaches, the team successfully implemented a fast track for low acuity Pediatric ED patients, reducing LOS from 124 to 40 minutes.

But that’s not all. The team also improved compliance with antibiotics being administered within one hour from 40 to 92 percent and increased vital sign documentation compliance from 62 to 91 percent.

Silver

Pediatric ICU Team

Reduced LOS through Improved ICU Delirium Detection

This team of leaders, frontline physicians, nurses and therapists set out to reduce length of stay (LOS) by improving ICU delirium detection. With the help of small tests of change, extensive and consistent education and support, monthly data charts and variation reduction through the use of guidelines, the team was able to reduce LOS by 10 percent in the Pediatric ICU (PICU). Moreover, the PICU’s trend line for LOS has decreased from just under 6 days to just over 4 days between January 2017 and December 2018.

Gold

Temperature Sensor Project Team

Implementing a High Impact, Service Line-Wide Improvement

Each month, Pediatric staff would spend 125 hours manually monitoring and recording the temperatures of refrigerators, freezers and warmers used across the service line. When Pediatrics’ Diane Prinzing, information analyst, and Karen Bisbo, administrative assistant, discovered an opportunity to ditch the process, they formed a project team of from Pediatrics, ISD and Facilities to help implement traceable temperature tags. With all equipment now automatically monitored 24/7, temperature-related citations have been avoided and significant improvements have been made. For example, when a donor human milk freezer broke in the NICU in February, staff received an alert and were able to promptly move the $15,000 worth of donor milk to another freezer.

2018 Lean Grand Rounds and Excellence Awards

The 8th annual Lean Grand Rounds and Excellence Awards were held on July 13, 2018 at URMC. Several pediatric teams from GCH were honored with one of the thirteen awards.

Bronze

GCH 6 South Unit-Based Performance Program (UPP) Team

Implementing a discharge coordinator role

Creating the discharge coordinator role has increased patient and family satisfaction and improved the patient discharge process. Length of stay and readmission rates for the unit have dropped, and quality and safety has been positively impacted.

Silver

Pediatric Perioperative Surgical Home

Reducing readmission rates for pediatric orthopedic patients

In comparing the team’s baseline period to their early implementation phase, unplanned readmissions decreased from 4 to 2.9 percent and surgical site infections decreased from 3.5 to 2.3 percent.

Bronze

Pediatric Heart Program Team

Creating traveling procedure carts

The development and sustainment of these carts requires collaboration between nursing, Materials Processing Department and Sterile Processing Department staff. The traveling carts have reduced wasted supplies and duplication. The carts have also allowed the team of clinicians to respond more promptly to emergency situations on the units.