Remote Access Portal

Duo Two Factor authentication is required for access. If you get a "not enrolled" message when attempting to sign in, please call the Help Desk at (585) 275-3200.

Citrix Apps are accessible from personal devices, including access to eRecord and email without having to install a VPN. Please follow the instructions on this page to install the appropriate version of Citrix Workspace for your Operating System.

If you have any issues accessing the page or launching apps please reach out to the Help Desk via one of the methods listed on this page.