Jones Memorial Hospital / About Us / Non-Discrimination Policy

Non-Discrimination Policy

Jones Memorial Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Jones Memorial Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Jones Memorial Hospital provides free aids and services to people with disabilities to communicate effectively with us, such as:

Qualified sign language interpreters
Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

Qualified interpreters
Information written in other languages

If you need these services, contact the Nursing Administrative Office. After business hours, contact the Administrative Coordinator.

If you believe that Jones Memorial Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

JMH Care Line
191 N Main Street
Wellsville, NY 14895
Phone: (585) 593-1100, ext. 5555

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complain Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

By mail:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

Or by phone: 1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html

Non-discrimination policy translations: