Golisano Children's Hospital / Developmental and Behavioral Pediatrics / Faculty and Staff / Clinical Support Staff Clinical Support Staff Lisa Latten, M.S. Ed. – Clinical Administrator Amaris Mercado – Administrative Coordinator Amy Quatela – Referral & Prior Auth Rep. Florika Dedes – Administrative Coordinator Holly Ferris – Referral & Prior Auth Rep. Joshua Haak – Clinical Administrator Lauren Joseph – Department Coordinator DBP Faculty and Staff